Accessibility

We provide gentle and compassionate care in a friendly environment. We always focus on evidence based diagnosis, patient education, and working with you to build a treatment plan that aligns with your oral health goals.

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Accessibility

We strive at all times to provide services in a way that respects the dignity and independence of persons with disabilities. We are also committed to ensuring that, persons with disabilities receive services of the same quality that others receive and that, to the extent possible, accessible services are delivered in a timely manner.

Our office’s Accessible Provision policies are intended to benefit the full range of persons with disabilities, as defined in the provincial Human Rights Code. We believe that whether a person’s disability is apparent or not, everyone should be treated with courtesy; made to feel welcome; and have their needs respected, whenever they interact with a service or team member at our practice.

Our practice will make every reasonable effort to ensure that its policies, practices and procedures are consistent with the principles of dignity, independence, integration and equal opportunity by:

  • Ensuring that all patients receive the same value and quality;
  • Allowing patients with disabilities to do things in their own ways, at their own pace when accessing services as long as this does not present a safety risk; using alternative methods when possible to ensure that patients with disabilities have access to the same services, in the same place and in a similar manner;
  • Taking into account individual needs when providing services;
  • Communicating in a manner that takes into account the customer’s disability;
  • Accommodate persons with disabilities who use assistive devices or require a support person to accompany and assist them;
  • Accommodate persons with disabilities who require guide dogs or service animals (unless the animal is otherwise excluded by law or health and safety concern such as severe allergy), in which case our practice will ensure that other measures are available; in some cases verification may be required in the form of a medical letter, animal certification or valid Attorney General signed ID card; and
  • Develop and implement a living Accessibility Plan and Policy to outline our accomplishments to date and to specify our current and future goals on the continuous path to identifying and removing barriers for people with disabilities.

Feedback about our practice’s Accessible Service Provision Policy or its implementation can be submitted:

  • By Phone to the Home Office at 1.888.4ALTIMA, ext. 218

Documents required by the Customer Service Standard are available upon request. Privacy will be respected and all feedback will be reviewed for possible action by the our Human Resources Department. Individuals offering feedback can expect acknowledgement of that feedback within five business days of its receipt.

Accessibility Plan and Policy

New Patients are always welcomed at our practice!

Please select your preferred location from the list below and give us a call or send us an email.

Select Your Preferred Location Below

Request an Appointment or Ask Us a Question

Have a question about a dental service or your insurance coverage? Contact us at your preferred location and one of our friendly team members will be happy to help.

We’re Different!

Friendly Doctors

Family & Kid Friendly

Multiple Payment Options

Comfortable Office

Convenient Location

Open Evenings & Weekends

Digital X-Rays

Little To No Wait Time

Accepting New Patients

Your Mouth, Your Decisions!

Our job is to show you what we see in your mouth, educate you on your options, and let you make the best decision for yourself. We never push unnecessary treatments and always give you options.

Give us a Call!

The first step to better oral health is booking a new patient visit. Give us a call or request an appointment online.

Initial Visit

During your first visit we will take some digital X-Rays and see what’s going on inside of your mouth. Then, we’ll learn about your oral health goals and come up with a treatment plan.

Next Visit

Once we have shared our recommendations, we want you make the best decisions for yourself. We will never be pushy or recommend treatments that you do not need.

New Patients are Always Welcome at our Practice!

Have a question about your smile? Curious if you are covered under your current dental insurance plan? Click on the button below to choose a location and contact us.

REQUEST AN APPOINTMENT

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New Patients are always welcomed at our practice!

Please select your preferred location from the list below and give us a call or send us an email.

New Patients are always welcomed at our practice!

Please select your preferred location from the list below and give us a call or send us an email.

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